30k Fans, 1k Subscribers, 3 Huge Mistakes.
taewookim
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6 min read
The distance between insanity and genius is measured only by success - Bruce FeirsteinI don't know what came over me when I had this idea. I was at a dog park and i saw this lady that had this pet collar that looked like California driver's license.
I thought.. hey this is pretty crazy but it might just work.
"How much did you pay for this?"
She replied, "$20".
Holy hell. $20? For a piece of laminated photo with some custom information on it?
Of course, I knew about dogs at the time, because i had 3.
At that moment, I should've asked around .. or just look around and notice that among 20+ friends I knew that had dogs, no one had or even wanted this thing. That usual metal tag with name, ID, and phone number was good enough.
I believe in this stupid Silicon Valley "make a crazy product"... "build it and they will come" bull shit.
I thought "hmm.. dog lovers, big enough market, and a pretty crazy innovative product. maybe this can work".
My competitors were getting sales by word of mouth and orders were taken manually, meaning you couldn't see what the product looked like until you received it.
I knew Adwords and traffic buying like the back of my hand, and I'm a kick ass coder.
I thought I would corner the market by actually showing the finished product (most intensive jquery coding I've ever done)... then BAM, pour on adwords, let I take care of billing, and my partner (a local printshop that actually co-invested in this idea with me) would do the shipping, handling, and returns.
So did it work?
Let me answer that in form of a question.
Ever watch Willy the Coyote try to catch the Roadrunner while on roadskates with a jetpack, only to blast into the wall?
Then they play that "wah wah wah" sound effect?
I invested $60k of my profits from my affiliate marketing days into equipment I didn't need, building relationship with suppliers I didn't want to ever deal with, and of course, 3 months of my life coding away, and dumped additional $5k in adwords / media buying.
I made an amazing sale of $300.
Of course, I pivoted.
I wasnt sure if target market was off or my intuition was off, but I knew there was something with dog people.
So i started a blog, thinking that i would use inbound marketing to get some organic sales.
Back at the time, Facebook fanpages were novelty and of course, Facebook ads made it mindlessly easy to get fans.
I was getting fans at less than penny a fan. And I mean the GOOD traffic: 25+ US females. And hitting 33k Facebook fans was quite easy.
Of course, Facebook page reach was pretty phenomenal back then too. I would post about any dog picture, and I would get 60-70% reach (not anymore, and if you are still building your "asset" on someone else's property, sooner or later you're gonna wake up to a rude awakening of sharecropping).
I posted a story about this one dog named Patrick who was thrown down the garbage chute of 20 story building in NJ after starving & beating him for weeks.
That went viral. Probably gave me 300-400 email optins.
I posted a story bout how I lost & found my dog, only to have him found by a NHL hockey player. I used that story as link bait and got insane PR, including backlinks from CSN and NBC.
(Me and Joe Pavelski of San Jose Sharks)
That went viral. Gave me another 300+ optins.
All in all, I had the largest newsletter of my life up to that point - (I have a personal newsletter, which you should join!)
So how many sales came out of that?
Another couple of hundred bucks at best. After a year or so of hitting the brickwall so many times, my fumes ran out.
So what did I learn?